IPhone 7 Plus in case of large Bug users angry

IPhone user complaints hotline policy regulation

qianzhantoutiao· 2016-12-03 16:29:09

Apple has just released the latest news that the iPhone6 battery problems, here iPhone 7 Plus and a problem. Apple users complain, just bought 7 iPhone Plus in the process of using the receiver appeared similar explosion.

Ms. fan is a fruit powder, open customer service in iPhone 7 Plus, the official website of Apple Corp in October 16, 2016 so she ordered a $7188 128G iPhone 7 Plus mobile phone. In mid November, iPhone 7 Plus arrival, Ms. fan was just a look at the moment, not used. Ms. Fan said, because the phone information backup and busy work, she did not immediately use. Class= img_box "content_img_p" id= "id_imagebox_0" class= =''>


any electronic equipment are likely to be bug, iPhone 7 Plus bug also to Ms. fan angry, really let her feel uncomfortable is the attitude of customer service.

found after bug, Ms. fan immediately call Apple customer service to reflect the situation, but this phone calls for four hours, the Apple Corp also changed a lot of departments have no way to solve. This thing is so settle a matter by leaving it unsettled. Over the next few days, Ms. fan also used her iPhone 7 Plus, and the sound of the explosion did not occur again. Class= img_box "content_img_p" id= "id_imagebox_1" class= =''>


12 the afternoon of 2 March, the Apple Corp official customer service said that at present they have not received similar complaints, for the reasons for this situation, it is necessary to detect the mobile phone, in order to know the specific situation.

according to the state of the "Three Guarantees" policy, consumers buy goods manufacturers within seven days, performance failure, can choose to return, replacement or repair; within fifteen days, performance failure, you can choose a replacement or repair. However, the current issue of mobile phone fan time has exceeded three packs of policy requirements, can only be required for their own maintenance.

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